FAQ

Why am I getting duplicate bookmarks?
Duplicate bookmarks happen when you are logged in on two or more browsers. To solve this, log out of your account on any other browsers you are using.
Sat, 1 Dec, 2018 at 3:21 AM
Can I access my bookmarks on my phone?
Yes!  If you have an iPhone, you can download the new app in the app store here. Currently, it is only compatible with the Safari browser.
Sat, 1 Dec, 2018 at 3:52 PM
How do I organize my bookmarks into folders?
Organize your bookmarks into folders by following these easy steps: Right-click the icon next to the group name Click "Add Folder..."...
Sat, 22 Dec, 2018 at 5:17 PM
How do I access the local backup for my bookmarks?
To access the local backup. right-click on the TeamSync Bookmarks icon, and select "Local bookmarks backup." 
Tue, 28 May, 2019 at 7:30 PM
Why am I getting copies of my group folder?
This is a bug that we have fixed. To update your version of TeamSync, please delete/reinstall the extension. You can delete by right-clicking the TeamSync i...
Tue, 22 Jan, 2019 at 8:35 PM
How many groups can I create?
You can create two groups in the free version with up to four members. If you purchase a group, you get one group with 20 members and five additional small g...
Sat, 1 Dec, 2018 at 1:52 AM
Can I see a list of the members in my shared group?
You can see a list of the shared users in the extension if you are the group creator. Click on the settings icon next to the group name Then click on...
Sat, 1 Dec, 2018 at 1:57 AM
Why can I not join a group?
If you are having problems joining a group, it is probably because the email you tried to sign up with does not match the email where you received the invit...
Tue, 22 Jan, 2019 at 8:42 PM
How do I change the group name?
You can change the group name through the Teamsync extension. Click the settings icon next to the group name Click "Bookmark settings" Click &...
Sat, 1 Dec, 2018 at 2:01 AM
How do I remove people from my group?
You can delete users from your groups by opening the Teamsync extension: Click on the settings icon next to the group name Click on "Manage users&qu...
Sat, 1 Dec, 2018 at 3:38 AM